Clinic Returns Policy

RETURNS AND EXCHANGES

All Sales are Final. 

We can only exchange goods if they are defective or damaged.

In circumstances where you consider a product defective, damaged or you recieved the wrong product, please contact us at 204-487-6090 within 48 hours of receipt of order with details of the products and defect/damage.

All items must be returned in the original packaging to be considered for return.

All Veterinary Diet Products are 100% Guaranteed by our partner food companies and can ONLY be returned for the following reasons:

Palatability - Pet will not eat or does not like the taste of the food.

Quality - If there is a problem with quality of the product.

Safety – If a bag or can has a broken seal which has compromised the integrity of the food.

All inquiries regarding returns and/or exchange can be directed to Whyte Ridge Veterinary Hospital at 204-487-6090.